Do not soak
Do not bleach
Cool iron on reverse
Exchange and Return Policy
We aim to process all returns within 7 days, however please allow up to 14 days for exchange.
We do not offer an exchange or refund policy for overseas orders.
Shopsfashion.com does not have a refund policy, however, if you are unhappy with your purchase for any reason, return it to us (unworn) within 7 days, with the original packing and tags, and we will be happy to exchange it for something that we have instock.
Conditions for exchange:
1) We allow a one-time exchange for each item purchased.
2) Undergarment and pierced earrings are non-exchangeable.
3) Items on sale, clearance or promotion are non-exchangeable
4) ShopsFashion.com does not offer a free return service, and therefore customers need to bear the postage charges for all return items;
5) In addition, a postage charge of SGD 1.5 dollar will be levied for each item to be sent back to you. Please note that all items sent back by us, will be processed through normal mail (Singpost).
6) If you want these items to be sent back via registered mail or courier, please contact us for the any additional charges applicable.
What should I do if I want an exchange?
First please contact us by email at email@example.com clearly stating which item/items you are returning, your order number, and the reason for exchange for each item.
Please indicate alternative sizing (not applicable for free size items), or if you are want a different item, please advise the product code and size required.
Please note if the total value of the items being exchanged is cheaper than what is being requested, we will not refund the difference, however if the items are more expensive then we will contact you for additional payment.
Once you have received positive confirmation that we will process your return, please fill up and mail the warranty card enclosed with the items for exchange. If you have lost your warrant card, please send a copy of our correspondence so we will be able to process your return.
Shopsfashion.com reserves the right to reject an exchange if the goods returned have been worn or if packing and tags are not intact.